FAQ | Customers
How does Officine Turistiche choose its places to stay, wineries and tours?
Our advice is independent and authentic based on our close interaction with local experts, wine guides, connoisseurs and a community of wine lovers who visit, rate and assess all of our destinations and experiences before we offer them to you.
We have adopted a set of quality guidelines to ensure that the chosen service providers are among the best in offering wine tourism services in their region. Your reviews are also important to us so please get in touch!
Why should I book with Officine Turistiche?
We are passionate about wine and travel and want to share our own experiences and expertise with you! With us you can expect free travel guides, bespoke trip advice, a large collection of places to stay and experiences as well as plenty of local knowledge.
Can I book a bespoke wine holiday with Officine Turistiche?
Of course! If you would want to tailor an offer that you liked on the website please specify this at this page filling the booking form. We will then try our best to customize the experience the way you would like it.
How does the booking process work?
Click on the activity you prefer, choose the date you are interested in and indicates the number of people who want to participate. Send us your reservation and we will revert within 24 hours
What forms of payment are accepted?
Our payment methods are PayPal or bank transfer. Officine Turistiche pays all payment fees so you don’t have to!
Will I receive a written confirmation of my booking?
You will receive a booking confirmation via email. Be aware that the first email you receive is only the booking request information and the second one is the confirmation of availability. Officine Turistiche will confirm your booking and issue you with an email confirmation/voucher.
In the event that a Partner does not confirm a booking you will not be charged.
Please remember to always check the Terms & Conditions such as payment and cancellation policies.
There is a problem with my booking. Whom do I contact?
If there is a technical or procedural problem with your booking please contact us