1 – Who is in charge of processing your personal data?
Officine Turistiche s.a.s , is in charge of processing the personal data you provide us with and is liable for such data in accordance with the legislation applicable to the issue of data protection.
Nº di P IVA: 09754580968
Via Savona 26- 20144 Milano
2 – Which is the purpose of the collection and use of your personal data?
The user gives us the data on a voluntary basis. When you, fill in an order form for a holiday or an information form or you subscribe to our newsletter, Officine Turistiche collects your personal information that you have agreed to communicate to us.
This personal information includes, in particular, your email address, your phone number to contact you and personal information of your travel companions, including full names, nationalities, dates of birth, , postal addresses.
Your personal data is processed electronically for the following purposes:
Order processing. When you place an order on the Website, the essential personal data required to process your order is transferred to Officine Turistiche external providers involved in the delivery of your holiday (hotels, airlines, tour operators, inbound agencies, etc.). That data is also processed to allow us to monitor customer relations and fulfil our accountancy obligations (your invoices).
Communications relating to the service proposed by Officine Turistiche:
Officine Turistiche sends you several different types of emails:
- Emails relating to your order: confirmation of your holiday, provision of travel documents, satisfaction survey.
- Officine Turistiche Newsletter only if you subscribe to this service
- Other emails: information relating to your request and Officine Turistiche news
3 – What kind of personal data do we process?
All the data requested through our website is mandatory and necessary to ensure our service is provided in an optimum manner. We will only process your contact data: name, surnames, electronic mail address, phone number, postal address, date of birth.
4 – Who do we communicate your data?
Officine Turistiche, informative and ensures that your data is safe with us and we do not sell your personal information to others. Also, we inform you that commercial communications and newsletter by e-mail are conducted via MailChimp.
Our commercial communications and our newsletter will always include a link to unsubscribe, agile and easily. Just click on the link “Unsubscribe” at the bottom of them. Your data is shared with the suppliers involved in the fulfilment of your order, to ensure that it is properly fulfilled.
Our external providers are bound by contract to process the personal data received solely for the agreed purposes and in compliance with applicable regulations.
5 – How long do we keep your personal data for?
The personal data you provide relating to your member’s account and your bookings and your browsing data is retained for 15 years after your last activity on the Website or the end of your last holiday. When processing your personal data for this purpose is no longer necessary or you have notified us of your opposition to your data being processed or to the delivery of commercial notifications, we will destroy your data in accordance with the appropriate security measures. Our commercial notifications and newsletters will always include a link to unsubscribe in a simple and quick manner. All you have to do is click on the Unsubscribe link located at the bottom of the notification.
6 – What are your rights?
Right of access: You have the right to confirm whether or not Officine Turistiche is processing your personal data.
Right of amendment: You have the right to request the amendment of your personal data if it is inaccurate, including the right to complete data that is incomplete.
Right of deletion: You have the right to delete any of your personal data processed by Officine Turistiche S at any time and without any undue delay.
Right to oppose the processing of your data based on legitimate interest:
The right to oppose the delivery of commercial advertising notifications via electronic mail, SMS and the social networks. Our commercial notifications will always include a link to unsubscribe in a simple and quick manner. All you have to do is click on the Unsubscribe link located at the bottom of the notification.
The right to lodge a complaint with a monitoring authority. If you believe Officine Turistiche is not processing your personal data in the correct manner, you can contact us at: email@example.com and you also have the right to file a complaint with the competent data protection authority.
The right to restrict processing: You have the right to ask Officine Turistiche to restrict the processing of your personal data.
The right of portability: Whenever Officine Turistiche processes your personal data through automated means based on your consent or an agreement, you have the right to obtain a copy of your data in a structured format, of standard use and mechanical reading transferred to your name or to a third party. This will only include the personal data you have supplied to us.
8 – Where can you exercise your rights?
You can exercise the aforementioned rights by sending an electronic mail to: firstname.lastname@example.org, or to the postal address: Officine Turistiche-Via Savona 26, 20144 Milano
10 – Applicable Legislation
(EU) Regulation 2016/679 of 27 April 2016 (GDPR) in relation to the protection of physical entities with regard to the processing of personal data and the free circulation of this data and Organic Law (ES) 15/1999 of 13 December (LOPD) on the protection of data of a personal nature.
What are cookies?
A cookie is a piece of data stored on a computer, a tablet or a mobile when you browse the Internet. Cookies allow websites to recognise your browser. They are mainly used to store your choices and preferences. They do not cause any type of damage to your device. For example, they can be used to customise the content you view. You may obviously disable or block those types of cookies (please consult the “help” section of your Internet browser for information on how to manage cookies).
When you browse Officine Turistiche, you authorise us to collect data on your browsing using an acceptance cookie. That data is then used to propose the most suitable offers to you on the website or in the newsletters sent. Those cookies may be installed by Officine Turistiche or by third parties, for web analytics and behavioural retargeting campaigns. The information obtained from those cookies may be retained for up to ten years. As stated above, you may delete your cookies at any time (please consult the “help” section of your Internet browser for information on how to manage cookies). NB: if you decide to block certain cookies, some features of our website will not be available to you. Likewise, if you block certain advertising cookies, this will not remove online advertising. It simply means that the advertising displayed will not be based on your preferences or your user activity anymore and will therefore not be as relevant to you as before.
Which types of cookies does Officine Turistiche use?
Strictly necessary cookies: essential for the proper operation of our service. Functionality cookies: allow us to remember your preferences. They are not essential, but we use them to enhance and adapt our content to meet your needs. Performance cookies: allow us to track the way in which you use and browse the website. We collect the following main types of data: the pages you view, open and leave, the type of browser and device you use and information such as the number of clicks on a given page. The data collected remains anonymous and cannot be used to identify you. Advertising cookies: used to display advertisements from Officine Turistiche or third parties on other websites. This is called “behavioural retargeting”. It is based on the browsing information collected and the filters used when searching our website.
How can you delete cookies from your navigator?
But you can visit our website without to be stored in our cookies in your browser by restricting or disabling storage of cookies on your browser although this might restrict the use of certain features of the web.
Your browser will, on occasion, you can generate an instant message that will give you the opportunity to oppose the installation of these cookies. In the event that your browser doesn’t provide this option automatically, you can prevent the installation of the same in accordance with the instructions of the browser.
To allow, to know, to block or remove cookies installed on your computer you can do
- Select the Tools icon.
- Click on Settings.
- Click Show Advanced Options.
- in the “Privacy” section click on Content Settings.
- Delete cookies: Click on all cookies and site data.
- Do not allow cookies to be stored.
- Click on Delete Browsing data (emptying the cache).
- Close and restart your browser.
For more information about Chrome click here
Internet Explorer. Versión 11
- Select Tools | Internet Options
- Click the General tab.
- in the section “Browsing History”, click on Delete browsing history on exit.
- Select Delete Files.
- Select Delete cookies.
- Click Delete.
- Click on Ok.
- Close and restart your browser.
For more information about Internet Explorer click here
Firefox. Versión 18
- Select Firefox | History | Clean recent history.
- to the side of “Details”, click on the down arrow.
- Select the check boxes below: Cookies, Cache, and active logins.
- Using the “time interval to delete” from the drop-down menu, select All.
- Click Clear Now.
- Close and restart your browser.
You can accept or reject the cookies individually in Firefox’s preferences, in the History section, available in Tools > Options > Privacy.
For more information on Mozilla Firefox Click here
Safari Version 5.1
- Select the icon of Safari / Edit | Reset Safari.
- Select the following check boxes: Clear the history; delete all data from web site
- Click Reset.
- Close and restart your browser.
For more information on Safari Click here
Options – Advanced – Cookies.
The cookie options control the way in which it operates the handles and therefore its acceptance or rejection.
For more information on Opera click here
You can also manage your cookie choices on the Youronlinechoices website, published by digital advertising professionals through a European Association called EDAA (European Digital Advertising Alliance) : http://www.youronlinechoices.com/uk/your-ad-choices